Specialization: Operations (availability weekdays/weekends 9:30 am – 6 pm)
Events (availability evenings & weekends)
Job Location: 250 Marietta Street, Atlanta, GA 30313
Department: Fan Experience
Reports to: Manager, Fan Experience
The Chick-Fil-A College Football Hall of Fame is a nonprofit organization dedicated to engaging, entertaining, and educating fans in a way that celebrates and preserves the people, traditions, and passion of college football.
Job Summary: Fan Ambassadors serve as the point of contact for the exceptional hospitality experience at the Chick-Fil-A College Football Hall of Fame and associated events inside and outside the Hall. We are hiring candidates that are energetic, have a positive attitude, are team players, and are dedicated to proactively creating memorable moments for all guests.
We are seeking applicants that can work inside the Hall of Fame and at our external events throughout Atlanta. Note that you do not have to have experience in all the below areas, training will be provided.
Ticketing & Entry Experience
Selling tickets and processing vouchers in the box office
Providing first impression welcome to all guests
Exhibits, Playing Field (opportunities area available to work in each area)
Provide a personal presence in exhibits, focusing on guest interaction, engagement, and storytelling
Staff areas of the Skill Zone on the field by setting up or throwing footballs with guests
Ensure timely flow of guests through each exhibit
Provide a fond farewell for guests departing the Hall
Guide tours and give information to visiting groups (field trips, tour operators, etc.)
Staff exhibit areas and playing field during private events
Knowledge, Skills, Attributes and Abilities:
Must be 18 years of age or older
Proven ability to communicate effectively with both internal and external guests
Must work well in a fast-paced work environment and understand how to prioritize guest needs
Displays genuine care for others, is a self-starter, and is able to work well with minimal supervision
Demonstrates passion, compassion and courageous stewardship
Must be available to work weekends, nights, and holidays
Frequently required to stoop, stand, walk, climb, lift, and use repetitive motions
Must be able to stand long periods of time in all weather conditions
WIDE OPEN 6 DAYS A WEEK! Come out, bring family and friends and experience the Chick-fil-A College Football Hall of Fame Wed - Mon (closed Tuesdays) 10a - 5p ET. Enjoy our 95,000 square feet of inspiration and awesome interactive fun!
Thursday 7|29 and Friday 7|30 The Chick-fil-A Peach Bowl field will be closed 10a - 12p for a private event - Plan your visit of the Hall accordingly!